Indian Retail giant – Flipkart updated it’s Mobile App yesterday (04 April 2018) and now wants permission to read your call log!

Flipkart, India’s biggest homegrown B2C eCommerce company, has over 1 Crore installations (52 lakh ratings in playstore) of it’s Mobile App (precisely 5,222,960 at the time of writing this article). The latest update (Beta) has been released by Flipkart yesterday – 04th of April and so it prompted for an update. As I would normally do (and majority of the users do), I approved of the update with couple of more apps.

But then, a prompt sought my attention…
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How often have you seen errors on Google? That’s pretty rare, no?

For almost everyone working in the IT Domain, Google is the Holy Grail and nothing can go wrong with it. We assume it to be a company where strict quality controls and release management in place and that they can’t just go wrong!

Guess what? Humans work at Google and Google falters too – to Err is Humane..
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Inflated prices posted at Snapdeal

There had been a lot of hue and cry over social media over inflated prices displayed by e-commerce giants and then offering discounts so as to make the products appear lucrative. But has that practice stopped?

In June this year, there was a post doing rounds on social media, widely shared, which highlighted how Flipkart was indulging in wrong practices by listing products at a higher price and then offering discounts. The post was taken up by the Logical Indian site and FB group and caused a clarification to be issued by Flipkart. You can read the Logical Indian page here: Flipkart Shows Higher Discount By Inflating The MRP, Faces Huge Social Media Outrage. Continue reading

Check out the reasons why Paytm would cancel your orders

As stated in my second post in the series – Is Paytm a Scam? – Part 2, Paytm tries to amass customer’s money in it’s coffers – they call it Paytm Wallet, through various means. This is to circumvent the RBI rule that they have to keep all the money that is due to it’s merchants into an escrow account which earns no interest. So of course money refunded after order cancellation is not due to merchant and they conveniently earn interest over it.

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Paytm sells counterfeit products

You order a product which is claimed to be branded at an unbelievable price. The product arrives and you’re surprised to find it a counterfeit. You log a complaint and the product is marked for return (without any hassle) and you are advised to place a fresh order. Paytm claims that “Paytm is dealing with Genuine products and Genuine merchants only. The products available at our site are 100% genuine.” Believing in them, you place another order. You raise it with Paytm time and again that you want them to ascertain delivery of genuine product and every time you are reassured of the same. However, when the product arrives again with the fresh order, you  find them to be counterfeit again. Once it may be a coincidence, but twice?

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How Paytm cheats it’s customers?

You place order for a tempting product at 50% discount. The order is kept lingering for 7 days and then suddenly cancelled citing unavailability of stocks. You go to the site and are shocked and surprised to see the same item, same colour, same size and by same seller, now at a lower discount still listed on the site. You talk to the customer care, who say that it is an error and the site is not updated with the latest stock situation and they can’t do anything about it. To test that, you go ahead and place an order with a different address and lo – The order is successful! To rub salt on the injury, you receive a mail within 10 hours that the items has been shipped also! Isn’t that some kind of cheating?

As per Paytm, it’s all fair play and nothing wrong with it. Read on a live example…
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Paytm sells products at an inflated price, much over the MRP

Apart from the irregularities in circumventing RBI rules to earn interest (Read: Is Paytm a Scam? Part 1), even while I am writing the series on Is Paytm a Scam?, I’ve come across another instance whereby a new scam appear to be in pipeline.

I was looking for some toys for my little kiddo and it was then that I came through a mini drum set (Adraxx Mini Jazz Drum Set With 5 Drums Cymbal And Stool) on Paytm, priced at Rs. 1799/-. Paytm was running a 70% cashback offer on kids toys that day and so in effect the product would have cost Rs. 540/- Continue reading